Pre-Sale Inquiries

Is cod available ?
 Yes, COD is available and please go through our COD policy.
Fri, 8 Oct, 2021 at 3:52 PM
How i will get GST credit ?
 Please go through our GST policy.
Fri, 8 Oct, 2021 at 3:59 PM
How can i place a bulk order ?
For bulk orders, you can directly reach us through mail or raise a ticket. Mail us at b2b@roboelements.com and send us your requirements. Our sales team wil...
Fri, 8 Oct, 2021 at 3:34 PM
What if some products are missing in my package ?
You can report us within 2 days of delivery. We will either reship the missing product, refund the amount worth the missing product or give you a coupon.
Fri, 8 Oct, 2021 at 3:35 PM
The product is out of stock but i need it ?
You can wait for the product to be in stock again. You can also mail us on support@roboelements.com & we will inform you when it is in stock.
Fri, 8 Oct, 2021 at 3:35 PM
What is the payment method ?
We accept both prepaid and COD orders (please go through our COD policy before placing a COD order). You can use a credit card, debit card, net banking, wal...
Fri, 8 Oct, 2021 at 4:00 PM
I need some information about product ?
You can call us on our customer care number 8448444389, mail us on support@roboelements.com or directly message us on chat support.
Fri, 8 Oct, 2021 at 3:36 PM
Do you pack in box or polybag ?
We only use boxes as electronics components are delicate and may not be safe in poly bags.
Fri, 8 Oct, 2021 at 3:36 PM
How do you pack the product making sure nothing is missing or wrong ?
We have sorted every product by SKU number as not all the employees are engineers and know about the product. We verify 2 times before dispatching the items...
Fri, 8 Oct, 2021 at 3:37 PM
Is the price including gst or excluding GST ?
All the prices mentioned in the website are including GST.
Fri, 8 Oct, 2021 at 3:37 PM