Articles in this category Is cod available ? Yes, COD is available and please go through our COD policy. How i will get GST credit ? Please go through our GST policy. How can i place a bulk order ? For bulk order, you can directly reach us through mail or WhatsApp. Mail us on b2b@roboelements.com and WhatsApp on 8764444001 and send us your requirements. Our sales team will reply to you as soon a... What if some products are missing in my package ? You can report us within 2 days of delivery. We will either reship the missing product, refund the amount worth the missing product or give you a coupon. The product is out of stock but i need it ? You can wait for the product to be in stock again. You can also mail us on support@roboelements.com & we will inform you when it is in stock. What is the payment method ? We accept both prepaid and COD orders (please go through our COD policy before placing a COD order). You can use a credit card, debit card, net banking, wallet, and many more. Use Razorpay, Paytm, and... I need some information about product ? You can call us on our customer care number 8448444389, mail us on support@roboelements.com or directly message us on chat support. Do you pack in box or polybag ? We only use boxes as electronics components are delicate and may not be safe in poly bags. How do you pack the product making sure nothing is missing or wrong ? We have sorted every product by SKU number as not all the employees are engineers and know about the product. We verify 2 times before dispatching the items. First, we take all the items in your packa... Is the price including gst or excluding GST ? All the prices mentioned in the website are including GST. How much time it will take to deliver order ? It takes 2 to 7 working days that completely depends on your location. For Delhi, Bangalore, Pune, Chennai, Kolkata and all the major cities, it takes 2-4 working days and for Punjab, it takes 48 hour... Why there is two shipping charges and what is the difference between those 2 ? There is not so much difference between economy and express shipping. If you choose economy shipping then we mostly ship with FedEx and if express, then with Bluedart/Delhivery/Ecomxpress/FedEx Overni... What is shipping charges ? There are two different shipping charges, Economy shipping @ ₹49 and Express shipping @ ₹55. You can choose according to your preference. Will i get all the products in one package or different? We dispatch all the items in one package. But there are some cases where we ship in different packages• If the dimension of a product is completely different.• Any product is not available and the cus... What is the shipping time ? It usually takes 24 hours to ship the order. But if you place an order on Saturday then it will be shipped on Monday. How do you ensure about packaging ? We use corrugated boxes only as electronics products are dedicated and cannot be safe in poly-bags. We use bubble wrap inside to make it safer. To open safely and without any hassle, we use rubber ban... What courier services do you use ? We use Bluedart, FedEx, delivery, Ecomexpress, and Indian post. The courier service provided by us completely depends on your location and the shipping service you choose. What if i got wrong product or not as described ? You can report us within 2 days of delivery of the product. We will either reship or refund depending on your choice and availability of product. How our data is secured ? Go through our privacy policy. That will be more clear.
